ORDERING: Orders may be placed by phone, fax, email or this web site. Be sure to double check all your information before transmitting your order. Fax line is open 24 hours a day. We cannot promise orders will be shipped the same day, but we will do our best.
PAYMENT: Sabaidi Tea Co., Ltd. accepts VISA and MasterCard credit cards through this website as method of payment. All overseas shipments must be paid by credit card or wire transfer.
Special payment arrangements can be made for non Thai residents with orders over US$500.00. Please e mail our customer service in such cases.
HOURS: Monday – Friday 9:00am – 6:00 pm Bangkok local time. (Orders can be made at any time via website and fax )
WARRANTY: Sabaidi Tea Co., Ltd. offers a money back guarantee for unsatisfied customers, assuming product majority is remaining and claim is filed within 10 days of delivery and return is processed through specified directions.
OUT OF STOCK: Customers ordering products that are out of stock (such as gift boxes) will be contacted as soon as possible, and offered options including, but not limited to their payment returned.
INTERNATIONAL CUSTOMERS: Overseas shipments must be paid by credit card or wire transfer before shipment. All purchases are to be paid in U.S. funds only.
PRICING: All prices are available in Thai Baht, Euro, and US Dollar and are subject to change without notice due to increases fluctuating exchange rates along with a variety of other variables. We make every effort to hold our prices and ensure competitive pricing. Thai residents will be subject to a 7% VAT tax.
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